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A resilient organisation has the ability not only to anticipate disasters, weather difficulties, react to short-term obstacles and adjust to the unexpected disruptions but achieving positive results in attaining long term goals. It is a vital strategy for an organization to flourish in the contemporary dynamic world

Resilient organizations have several key characteristics that make them change-range establishments. The main characteristic is the ability to identify the emerging trend, threats, and understanding of their impacts on all business aspects, employees and the overall community. This implies that resilient organizations have the ability to brainstorm scenarios and identify the risks that could affect the company. Another major characteristic of resilient organizations is having a strong and supportive relationship with the main stakeholders. The organizations should also have a workforce that is committed to breaking up silo mentality, working as a unified team, to make the employees cope with changes and give them the flexibility and key skills of working proactively.

Resilient organizations should also have the characteristic of having a clear direction from leadership and clear objectives that are supported by the staff members. The clear set of objectives allows the management to determine whether the employees are working on the essential and strategic activities of supporting the growth of the company. Resilient organizations provide a leadership direction by communicating effectively and being in control during a crisis.

A resilient organization has an ‘employee first’ policy, one which fosters trust, accountability, and flexibility. They allow their employee to take care of health, physical, mental, emotional and spiritual needs. They understand human resources play a fundamental role in daily business operations. The core of any successful business model is the people that drive that model, the adage that you are only as good as your people, is fundamentally a truism of a successful business. This makes the organization become successful in recognizing vulnerabilities and having a culture of mutual aims and values for all the stakeholders. The employees of the company are therefore empowered with thinking skills, that they can use to foster long-term organizational change and development.

BI's Resilience Competency Model























BI's resilience competency model focuses on 25 competency areas to help companies stay ahead of competitors and against threats. By adopting this model, the company can see growth, productivity, and efficiency increased between 15% to 30%.

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Image by Isaac Smith
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